Privacy Policy – XPS Xpress Toronto
This Privacy Policy describes how XPS Xpress Toronto (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website.
1. Information We Collect
We may collect the following information when you interact with our website:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Any other information you voluntarily provide
You may also visit our website anonymously.
2. How We Use Your Information
We use the information we collect to:
- Process orders and transactions
- Respond to customer service requests
- Improve our website and services
- Send emails (if opted-in)
- Send SMS messages (if opted-in)
3. SMS Communications & Consent
By providing your phone number, you consent to receive SMS messages from XPS Xpress Toronto. These messages may include:
- Appointment reminders
- Order updates
- Customer support responses
- Promotional or marketing messages (if opted-in)
Message frequency may vary.
Standard message and data rates may apply depending on your mobile carrier.
4. Opt-Out of SMS Communications
You can opt out of receiving SMS messages at any time by replying:
STOP
After opting out, you will no longer receive SMS messages unless you opt back in.
5. Help & Support
For help regarding SMS communications, reply:
HELP
or contact us through our website.
6. Cookies & Tracking
We use cookies to enhance your experience, understand user behavior, and improve our services.
You can disable cookies through your browser settings.
7. Data Security
We implement security measures to protect your personal information. Sensitive data is transmitted using SSL encryption and stored securely.
8. Sharing of Information
We do not sell, trade, or rent your personal information.
We may share your information with trusted third-party service providers strictly for operating our business (e.g., payment processing, messaging services), and they are required to keep your information confidential.
9. No Sharing of SMS Data
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
11. Your Rights
You may:
- Opt out of marketing communications
- Request access to your data
- Request deletion of your data
12. Changes to This Policy
We may update this policy from time to time. Updates will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us through our website.